Middle East Training

& Development

Call Centre

  • Call Centre Help Desk
  • Call Centre Team Leader Training
  • Call Monitoring
  • Customer Service in a Call Centre
  • Improving your Net Promoter Score
  • Inbound/Outbound Selling
  • Managing a Call Centre
  • Smart Skills for Help Desk Professionals
  • Telephone Skills
  • Subconscious Influencing Skills – 21st Century Communications
  • Webchat - An alternative to telesales

Training Programmes

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